A Capability Maturity Model for Research Data Management
CMM for RDM » 1. Data Management in General » 1.1 Commitment to Perform

Changes for document 1.1 Commitment to Perform

Last modified by Arden Kirkland on 2014/05/18 11:53
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edited by Arden Kirkland
on 2013/09/10 16:34
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edited by Jian Qin
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37 37 === 1.1.4 Develop communication policies ===
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39 +(% style="font-size: 14px;" %)Developing communication policies is developing communication channels and procedures among the constituencies. This makes communication efficient and clear. Communication channels are specific to organizational contexts, and can be facilitated by communication technologies such as websites, ticketing systems, discussion forum, mailings, wikis, social media, etc.
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41 -Developing communication policies is developing communication channels and procedures among the constituencies. This makes communication efficient and clear. Communication channels are specific to organizational contexts, and can be facilitated by communication technologies such as websites, ticketing systems, discussion forum, mailings, wikis, social media, etc.
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43 43 Developing communication policies is dependent on the scale and context of data management. For example, on a community level data management project needs to maintain proper channels to communicate with internal functional groups and external constituencies about the decisions, procedures, and policies about the process and products. These may be a call for comments and suggestions on a metadata schema, policy on data publication and use, or the approval process for contributed data sets. A research group may also install communication policies that will clearly specify the reporting channels for data management operations.
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45 45 Whether a data management project is at a community level or research group level, the objectives and expectations should be clearly defined and communicated. This is especially important when multiple partners are involved because documenting the nature of collaborative partnership supports open communication (Hale et al., 2003). Policies for data management, use, and services are an instrument of communication. Providing them on institution or project’s websites as separate documents offers open communication with the community members and constituencies. Data service providers should maintain open and effective communication venues for the community. For example, Cornell’s Research Data Management Service Group uses their website to provide communication channels for their community on different levels (RDMSG policy website URL needed).
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